1

Registration and licensing of hotels, restaurants, travel agencies and tourist guides

2

Classification of hotels

3

Fixation of fair rates for hotels and restaurants

4

Approval of service charges for travel agencies

5

Regulate standard of services provided at hotels and restaurants, in accordance with relevant laws

6

Check and ensure the function of Travel agencies in accordance with relevant laws

7

Co-ordination with Hotels and Restaurants Advisory Committee and Travel Agencies Regulatory Committee for effective implementation of Hotels and Restaurants Act, Travel Agencies Act & Tourist Guides Act.

8

Annual Renewal of Licenses of Hotels, Restaurants, travels Agencies & Tourist Guide.

9

Perform judicial functions under Travel Agencies Act and Hotels and Restaurants Act.

10

Tourist / customers complaints resolution